Wix and WhatsApp: Sell and Support in Chat

What connects today

Without a native app, the connection is link-based and API-based.

• Wutt Store links placed anywhere on your Wix site: pages, menus, buttons
• Product-to-chat ordering with Wutt Store catalogs
• Wutt's external API and webhooks for custom Wix development
• Wix stays the home of your site; Wutt Store holds the chat-commerce catalog

What you can do today

The standard chat-commerce flows run on any Wix site without code.

• Share product links that open a WhatsApp chat with the product attached
• Take and confirm orders inside the conversation
• COD confirmation before dispatch
• Cart recovery follow-ups from your Wutt workspace

The roadmap: a native Wix app

A dedicated Wutt app for Wix is on the roadmap. It is not live yet. When it ships, it is planned to cover:

• Order data flowing between Wix and the WhatsApp inbox
• Automated order updates as utility templates
• Cart recovery triggers for abandoned Wix checkouts
• A Wix app store listing

Setup steps

The no-code path takes minutes.

• Create a Wutt workspace and connect your WhatsApp number
• Add your catalog to Wutt Store
• Place product and chat links in your Wix pages and menus
• For custom flows, generate an API key from the Wutt external API documentation

Honest limitations

Until the native app ships, the connection has real edges.

• No native Wix app today; the app is roadmap, not a released product
• Wix orders do not sync into the inbox automatically
• Custom API and webhook flows need a developer
• WhatsApp sending follows Meta template rules and opt-in requirements

How Wutt helps

Wutt Store, the shared inbox, and COD confirmation cover most Wix setups today, and the groundwork moves straight into the native app when it ships.