Security

Wutt handles your customer conversations, contacts, bookings, and orders. This page explains how that data is protected — in plain language, without marketing fluff.

Data in transit

All traffic to and from Wutt is encrypted with TLS. WhatsApp messaging goes through Meta\u2019s Cloud API under WhatsApp\u2019s end-to-end-encrypted transport; Telegram messages are protected by Telegram\u2019s own transport encryption.

Access control

Workspaces are private: every team member signs in individually, and you control who can see chats, contacts, bookings, and settings. Invited members see only what their role allows. Sessions expire and can be revoked at any time from the workspace.

What we never do

• We never sell your contacts, chats, or order data.
• We never send messages from your number without your workspace action.
• We never use your customer conversations to train third-party models.
• We never share your data with other Wutt customers.

Storage and backups

Data is stored on encrypted, access-controlled servers with regular backups. Backups are restored only for recovery purposes and are not used for analytics or marketing.

Compliance

Wutt is designed to work within WhatsApp and Telegram\u2019s terms, including WhatsApp\u2019s Business and Commerce Policies. You own your opt-in consent records; see our WhatsApp policy compliance guide for the responsibilities that sit with every business using a provider.

Questions about security? Contact us. Live system status is on the status page.

Last updated 4 August 2026