Wutt's documentation covers the full journey from signup to first value: create the workspace, connect WhatsApp and Telegram, set up the shared inbox, add booking and store, and send your first campaign. Quick start below; deeper guides linked.
Quick start
From signup to your first booking and order in about ten minutes.
- Create your workspace — sign up and start the $1 first-month trial
- Connect WhatsApp — via the Meta Cloud API (recommended for campaigns and multiple agents) or a QR session for a single device. Your number stays yours
- Connect Telegram — add the Telegram bot to the same inbox
- Set up the inbox — invite your team, assign chats, and turn on AI reply drafts and translation
- Add bookings — services, staff, availability, deposits, and the 3-message reminder sequence that reduces no-shows
- Add your store — catalog items, prices, photos, COD mode, and Stripe, PayPal or Tap payments
- Send a campaign — to opted-in contacts only, using approved templates
Going deeper
The guides cover the operational side of running WhatsApp for business — the part most platforms skip.
- WhatsApp opt-in rules — what consent you need to message customers
- How to avoid a WhatsApp ban — the policies that keep your number safe
- Business app vs API — which connection fits your business
- Meta message pricing — what WhatsApp actually charges, without markup
- WhatsApp verification — the green tick, honestly explained
- Template approval — why templates get rejected and how to fix it
- Reduce no-shows — the reminder sequence that works
- Never miss a message — response time and after-hours handling
- Cart recovery on WhatsApp — the sequence that brings orders back
- COD order confirmation — confirm and fulfil orders automatically
- Lead qualification — qualify leads without a salesperson
Product documentation
Feature-level documentation for each part of the workspace.
- Wutt Inbox — shared WhatsApp and Telegram inbox, assignment, notes, collision alerts
- Wutt Book — services, staff, availability, public booking page, deposits, calendar sync
- Wutt Store — catalog, orders, COD mode, revenue attribution
- AI — reply drafts, translation, flows with human handover
- Campaigns — approved templates, forms, surveys, broadcasts to opted-in contacts
- API and webhooks — the external API documentation
Platform and store integrations
Wutt connects the chat layer to the systems you already run.
- E-commerce: WooCommerce, Shopify, Magento, OpenCart, PrestaShop, custom API
- Payments: Stripe, PayPal, Tap
- Salla and Zid — marketplace apps on the roadmap; never claimed as live
- External API — see the API documentation page for endpoints and webhooks
Support
Stuck? Contact support — a human replies, in English or Arabic. Live system status is published at wutt.net/status, and pricing at wutt.net/pricing.
Questions
About 10 minutes for the core path: create the workspace, connect WhatsApp (Cloud API or QR), connect Telegram, add the team, and switch on AI drafts. Booking and store setup adds time depending on how many services and products you have.
QR session: one device, quickest start, no template approval for the first replies. Cloud API: needed for campaigns, multiple agents on one number, and formal template messages. The business app vs API guide compares them honestly.
No. Your number is not locked to a provider. The comparison and migration pages walk through porting, template re-approval and realistic timelines for moving between platforms.
On the external API documentation page: endpoints, authentication, webhooks and error codes.
Support is available in English and Arabic. Contact support with your question and a human replies.
Last updated 5 August 2026
