01 · Guide
Why PayPal still matters in chat sales
Many buyers — especially international ones — prefer PayPal because it is familiar and carries buyer protection. When the sale ends in a WhatsApp conversation, a PayPal link keeps the buyer in the thread and removes the awkward 'I will send you a payment link later' gap that kills so many chat sales.
- The decision happens in chat; the payment should too
- PayPal familiarity lowers hesitation for new buyers
- Buyer protection reduces the trust burden on you
- Payment links keep the conversation as the record
02 · Guide
Where PayPal fits in Wutt
PayPal connects to the Wutt workspace and works wherever money changes hands in the chat.
- Booking deposits
- Store orders from the chat
- COD orders converting to prepaid
- Invoices for services and consultations
03 · Guide
The fees reality
PayPal applies its standard processing rates per transaction. Wutt does not add a payment markup and never handles the funds — the money lands in your PayPal account.
- Rates are PayPal's standard rates
- No markup from Wutt
- Funds settle to your PayPal account
- Chargebacks run through PayPal's process
- Invoices for one-off services and consultations
04 · Guide
Disputes and chargebacks
PayPal's buyer protection is generous, which means disputes are decided on evidence. Keep the WhatsApp thread, delivery confirmation, and order record together; the conversation is often the strongest document you have.
05 · Guide
Which customers will pick PayPal
PayPal is not the default for every market — it is the default for buyers who know it and trust it: international customers, marketplace veterans, and anyone who values buyer protection. Know who they are and route them to the PayPal link without making others feel second class.
- Offer PayPal prominently to international and new buyers
- Keep card links (Stripe, Tap) as the local default
- Never push a payment method the buyer does not recognize
- Confirm the amount and order in the same message as the link
06 · Guide
How Wutt helps
PayPal payments run inside Wutt's booking, store, and chat flows, from $11/mo with a $1 first-month trial and zero markup on Meta conversation fees.
Last updated 5 August 2026
Common questions
Yes. Wutt generates the link in the chat; the buyer pays without leaving the conversation.
No. PayPal's standard rates apply and Wutt adds no markup.
To your PayPal account. Wutt never holds your funds.
Yes. Booking deposits can be taken with PayPal in the chat.
Disputes run through PayPal; the chat thread is your evidence.
