01 · Quick comparison
@lang('Wutt vs ')Kommo: capability by capability
| Capability |
Wutt |
Kommo |
| Starter price |
$11/mo |
$15/user/mo (Base plan) |
| Shared inbox |
Yes |
Yes (multi-channel) |
| AI sales agent |
Built in |
Partial (Salesbot; advanced builder from Advanced plan) |
| Booking request workflow |
Built in |
No |
| Store catalog to order in chat |
Built in |
No |
| AI reply drafts + translation |
Yes |
No |
| Payment gateways |
Stripe / PayPal / Tap |
No native gateways |
| Markup on Meta fees |
None |
N/A — WhatsApp connects via integration |
| Telegram inbox |
Yes |
Yes (multi-channel incl. Telegram) |
| Free trial |
$1 first month |
Free trial |
Feature data reviewed 4 August 2026 from kommo.com/pricing. Kommo bills per user per month (Base $15, Advanced $25, Pro $45 per user) and WhatsApp messaging is handled through integrations rather than a built-in BSP layer.
02 · The fair take
@lang('Who should choose ')Kommo
Choose Kommo if you are a sales-led team that lives in pipelines and needs a full CRM with chat, a strong mobile app and a large integrations marketplace — per-seat pricing genuinely works when your team is small.
03 · Where Wutt fits
Kommo vs Wutt: the deciding factor
Choose Wutt if you want WhatsApp + Telegram commerce — catalog-to-order, booking, campaigns, tags and notes — at one flat price that does not multiply with every seat, plus no markup on Meta fees.
04 · Real pricing maths
Meta message fees shown separately
1,000 conversations/mo
Wutt$11/mo
Kommo$15/user/mo × your seat count
Kommo's total depends on team size; WhatsApp API costs are separate via integration.
5,000 conversations/mo
Wutt$99/mo
Kommo$15/user/mo × your seat count
Feature needs (Salesbot builder, automations) push teams toward the $25/user Advanced plan.
20,000 conversations/mo
Wutt$299/mo
Kommo$25–$45/user/mo as features scale
High-volume WhatsApp work also needs a separate API provider, adding another line item.
05 · Migration path
Moving from Kommo to Wutt
- Export your contacts, pipelines and notes from Kommo (CSV).
- Create your Wutt workspace and connect the same WhatsApp number via Meta Cloud API or QR session.
- Re-submit your approved templates in Wutt; Meta keeps template approvals per business, not per provider.
- Import contacts, tags, and notes into Wutt.
- Recreate your pipelines as Wutt tags, notes and campaigns, then set up booking services.
- Run both tools in parallel for one week, then switch your wa.me links and QR codes to Wutt.
Most teams migrate in 3–5 days. Your WhatsApp number is not lost — it is connected to a new application, not moved.
06 · Proof
Verification
Teams switching from Kommo to Wutt typically keep the same WhatsApp number and templates. The capability to watch in a migration is seat count: Wutt's plans include the team at one flat price, while Kommo's bill grows per user.
Questions buyers ask before switching
No. Your number stays with you. You connect it to Wutt using the same Meta Cloud API account or a QR session. Meta approvals for templates are tied to your business, not to Kommo.
You can reuse the same template text, but you re-submit the templates inside Wutt so approvals are associated with your Wutt workspace. Most approvals take a few hours to a few days.
The mechanical part takes one to two hours: export contacts, connect the number, import templates. Most teams run both tools for a week before fully switching links and QR codes.
At $15/user/mo for a tiny team, yes — Kommo's Base plan is genuinely affordable. But every seat multiplies, and WhatsApp messaging runs through integrations with separate costs. Wutt is one flat price for the whole team.
Not as built-in WhatsApp commerce. Kommo is a sales CRM with pipelines; Wutt adds a booking workflow and catalog-to-order chat on every plan.
Yes — both handle multiple channels. Wutt's shared inbox covers WhatsApp and Telegram with AI reply drafts and translation; Kommo adds channels via integrations.
Wutt runs a $1 first-month trial. Kommo offers a free trial too. Compare them side by side on the same number.
