Wutt vs Trengo

Wutt vs Trengo: the flat-priced WhatsApp CRM with booking built in

Trengo is a well-regarded Dutch customer communication platform used across ecommerce, hospitality and travel in Europe. Note that older 'from €99/mo' figures are outdated — as of 4 August 2026 their Boost plan starts at €299/mo billed annually (€349 month-to-month). This page compares it fairly against Wutt, with the source linked below.

See Wutt Pricing Jump to Comparison

The one-line verdict

Trengo is a polished European omnichannel inbox with strong AI, but its entry plan is €299/mo (annual billing) with conversation caps; Wutt covers WhatsApp + Telegram, booking and store chat at a flat $11/mo with no conversation caps.

Last verified 4 August 2026 · Competitor pricing page

Quick comparison

Wutt vs Trengo: capability by capability

Capability	Wutt	Trengo
Starter price	$11/mo	€299/mo (annual; €349 month-to-month)
Shared inbox	Yes	Yes (omnichannel: email, WhatsApp, Instagram, Facebook, SMS, live chat)
AI sales agent	Built in	Yes (AI Agent + AI Journeys)
Booking request workflow	Built in	No
Store catalog to order in chat	Built in	No
AI reply drafts + translation	Yes	Partial (AI suggestions; no translation)
Payment gateways	Stripe / PayPal / Tap	No native gateways
Markup on Meta fees	None	None on WhatsApp fees (AI surcharge per conversation applies)
Telegram inbox	Yes	No
Free trial	$1 first month	Free trial

Feature data reviewed 4 August 2026 from trengo.com/pricing. A conversation in Trengo is a 7-day message window. Boost (monthly billing) includes 500 conversations/month; Pro includes 1,500/month; extra conversations cost €18 per 100 (monthly billing).

The fair take

Who should choose Trengo

Choose Trengo if you are a European team that needs a broad omnichannel inbox — email, WhatsApp, Instagram, Facebook, SMS, live chat and voice — with AI agents, and your budget already sits in the €300+/mo range.

Who should choose Wutt

Trengo vs Wutt: the deciding factor

Choose Wutt if WhatsApp (and Telegram) is your channel of choice and you want booking, store chat, campaigns and AI replies without conversation caps or a €349/mo entry ticket.

Real pricing maths

Meta message fees shown separately

1,000 conversations/mo

Wutt$11/mo

Trengo€349/mo (Boost) + €18 per 100 extra conversations

Boost includes 500 conversations/month (monthly billing); overage starts immediately.

5,000 conversations/mo

Wutt$99/mo

Trengo€599/mo (Pro) + €18 per 100 extra conversations

Pro includes 1,500 conversations/month; overage at €18 per 100 (monthly billing).

20,000 conversations/mo

Wutt$299/mo

Trengo€599/mo + €18 per 100 extra conversations

At this volume most teams negotiate Enterprise custom pricing. WhatsApp service conversations are free on Trengo.

Migration path

Moving from Trengo to Wutt

Export your contacts and conversation history from Trengo (CSV).
Create your Wutt workspace and connect the same WhatsApp number via Meta Cloud API or QR session.
Re-submit your approved templates in Wutt; Meta keeps template approvals per business, not per provider.
Import contacts, tags, and notes into Wutt.
Recreate your automation journeys as Wutt flows and campaigns, then set up booking services.
Run both tools in parallel for one week, then switch your wa.me links and QR codes to Wutt.

Most teams migrate in 3–5 days. Your WhatsApp number is not lost — it is connected to a new application, not moved.

FAQ

Questions buyers ask before switching

No. Your number stays with you. You disconnect it from Trengo and connect it to Wutt using the same Meta Cloud API account or a QR session. Meta approvals for templates are tied to your business, not to Trengo.

You can reuse the same template text, but you re-submit the templates inside Wutt so approvals are associated with your Wutt workspace. Most approvals take a few hours to a few days.

The mechanical part takes one to two hours: export contacts, connect the number, import templates. Most teams run both tools for a week before fully switching links and QR codes.

Trengo's entry price has moved: as of 4 August 2026 their Boost plan is €299/mo billed annually (€349 month-to-month), with conversation caps. We re-verify quarterly and always link their live pricing page.

A 7-day message window with a customer. Boost (monthly billing) includes 500 conversations/month, Pro 1,500/month, with extra conversations billed at €18 per 100. Wutt's plans have no such caps.

Trengo does not add markup to WhatsApp fees, though AI-augmented conversations carry a surcharge. Wutt adds no markup at all — Meta bills you, and Wutt bills a flat plan price.

If you already pay €300+/mo for omnichannel support across email, social and chat, Trengo is a genuine fit. If WhatsApp and Telegram are your channels and you want booking and store chat too, Wutt covers it for $11–$299/mo.

Next step

Try the $1 trial

Connect WhatsApp, send your first campaign, and see the shared inbox before you pay more than a dollar.

Start the $1 Trial

Prices re-verified 4 August 2026. Meta message fees change; we track them in our pricing guide.

Wutt vs Trengo: the flat-priced WhatsApp CRM with booking built in

Wutt vs Trengo: capability by capability

Who should choose Trengo

Trengo vs Wutt: the deciding factor

Questions buyers ask before switching

Try the $1 trial

Stay up to date

Important Links

Company Links

Contact Info

Wutt vs Trengo: the flat-priced WhatsApp CRM with booking built in

Wutt vs Trengo: the flat-priced WhatsApp CRM with booking built in

Wutt vs Trengo: capability by capability

Who should choose Trengo

Trengo vs Wutt: the deciding factor

Questions buyers ask before switching

Will I lose my WhatsApp number if I switch from Trengo to Wutt?

Do I need to re-submit my WhatsApp templates?

How long does the migration take?

Why does this page say €299/mo when Trengo used to be cheaper?

What counts as a conversation in Trengo?

Does Trengo or Wutt add markup to WhatsApp fees?

Which is better for a small European team?

Try the $1 trial

Stay up to date

Important Links

Company Links

Contact Info