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Wutt vs Wati

Wutt vs Wati: which WhatsApp CRM wins for a growing business

This is the shortlist page for buyers choosing between Wutt and Wati. Wati is a mature WhatsApp CRM with strong broadcast tooling; Wutt is the flat-priced WhatsApp + Telegram CRM with booking and store chat built in. The table below is the honest comparison: where Wati genuinely wins, where Wutt wins, and what both cost once Meta's message fees are counted separately. Prices are re-verified quarterly and the source is linked below.

The one-line verdict

The fair verdict: Wati still wins for teams that live in campaign analytics dashboards and Shopify automations, and its 14-day free trial is genuinely free. Wutt wins for growing businesses that want booking, store chat, AI reply drafts and a shared WhatsApp + Telegram inbox at a flat price with no markup on Meta fees.

Last verified 4 August 2026 · Competitor pricing page

Quick comparison

Wutt vs Wati: capability by capability

Capability Wutt Wati
Starter price $11/mo $49/mo
Shared inbox Yes Yes
AI sales agent Built in Partial
Booking request workflow Built in No
Store catalog to order in chat Built in Partial
AI reply drafts + translation Yes No
Payment gateways Stripe / PayPal / Tap Partial
Markup on Meta fees None Charged per conversation
Telegram inbox Yes No
Free trial $1 first month 14-day free trial

Feature data reviewed 4 August 2026 from each provider's public site. Where Wati offers a feature in a higher tier only, it is marked Partial. Wati's per-conversation fees sit on top of the $49/mo seat price.

The fair take

Who should choose Wati

Choose Wati if your growth depends on broadcast-heavy campaign analytics dashboards and Shopify-specific automations, or if you are already standardised on Wati and the migration cost outweighs the savings. Wati is a mature platform with strong template and broadcast tooling.

Who should choose Wutt

Wati vs Wutt: the deciding factor

Choose Wutt if your growth is inbound conversation — bookings, orders and support in chat — and you want booking, store chat, AI replies and a shared WhatsApp + Telegram inbox at one flat price. Wutt adds no markup to Meta fees, which is the line item that quietly doubles WhatsApp CRM bills.

FAQ

Questions buyers ask before switching

No. Your number stays with you. You disconnect it from Wati and connect it to Wutt using the same Meta Cloud API account or a QR session. Meta approvals for templates are tied to your business, not to Wati.

You can reuse the same template text, but you re-submit the templates inside Wutt so approvals are associated with your Wutt workspace. Most approvals take a few hours to a few days.

The mechanical part takes one to two hours: export contacts, connect the number, import templates. Most teams run both tools for a week before fully switching links and QR codes.

Wutt starts at $11/mo and Wati at $49/mo, and Wati charges per-conversation fees on top of the seat price. At 5,000 conversations a month those fees can exceed the seat price, while Wutt is a flat $99/mo. Meta still bills the underlying message fees in both cases.

Wati charges per-conversation fees that include their markup. Wutt adds no markup — Meta bills you for message fees, and Wutt bills a flat plan price.

Wati does not offer a booking request workflow and has no Telegram inbox; those are Wutt features on every plan. Wati's Shopify-specific automations are genuinely deeper, so test both if Shopify is your stack.

Wutt runs a $1 first-month trial. Wati offers a 14-day free trial. Compare them side by side on the same number.
Next step

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Connect WhatsApp, send your first campaign, and see the shared inbox before you pay more than a dollar.

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Prices re-verified 4 August 2026. Meta message fees change; we track them in our pricing guide.