01 · Glossary
What decides your limits
Three factors set the ceiling.
- Business verification: verified accounts get much higher limits
- Number quality rating: green, yellow, red — red reduces or pauses sending
- Number age and history: new numbers start low and grow
- User reports can shrink limits at any time
02 · Glossary
How limits feel in practice
Limits are not a single daily number for every account.
- Messaging limits apply per number per rolling window
- Rate limits cap how fast sends fire per second
- New numbers should start with a handful of business-initiated messages a day
- Growth should follow quality: as rating holds, volume can rise
03 · Glossary
What happens when you exceed them
Meta enforces gently at first, then firmly.
- Sends fail or queue with a 'rate limit exceeded' error
- Repeated bursts can downgrade the quality rating
- Downgraded numbers send less until quality recovers
- Recovery takes consistent, compliant sending — not silence
04 · Glossary
Growing volume safely
Limits reward patience.
- Verify the business early — it raises the ceiling permanently
- Send only to opted-in, engaged contacts
- Spread broadcasts; avoid one-hour bursts
- Watch the quality rating and scale back when it drops
- Wutt surfaces sending history and quality signals so you see the picture before Meta throttles
Last updated 5 August 2026
Common questions
There is no single published number. Limits vary by verification, quality, and account history. Start small and grow.
Business verification is the main lever, plus consistent high-quality sending over time.
No. Limits govern business-initiated template sends, not free-form replies inside the service window.
Likely a rate limit or quality downgrade. Check the error code, the quality rating, and recent broadcast volume.