01 · Capabilities
WhatsApp AI Chatbot: Drafts, Translation, and 24/7 Replies capabilities
AI reply drafts
Draft responses from conversation history and business context; edit, approve, and send.
Translation
Translate messages in and out of your language, in both directions.
After-hours auto-replies
Instant answers to common questions when no one is online.
Human handover
Escalate to a teammate the moment the AI hits its limits.
Flow builder
Automated flows for hours, pricing, and booking links, with variables from the contact's data.
Quick replies for agents
One-tap responses for routine questions.
Business context
The AI drafts from your chat history and the business details you provide.
Conversation memory
The draft uses the full chat history, not just the last message.
01 · Section
What can a WhatsApp AI chatbot do for a small business?
The practical version of an AI chatbot is not a robot that replaces you — it is a drafting machine and a night guard. It answers the questions you get fifty times a day, in the customer's language, at any hour. When the conversation needs a human, it hands over with the full history.
02 · Section
AI reply drafts: how do they work?
When a customer messages, Wutt drafts a reply based on the conversation history and your business details. The agent reads, edits, and sends — the draft removes the blank page and cuts typing time in half, while the human keeps control of tone and accuracy.
03 · Section
How does translation work?
Translate an incoming message into your language with one tap, and answer in your language with the reply translated back to the customer. Teams serve any language without hiring for it.
04 · Section
What happens after hours?
Auto-replies answer common questions instantly: opening hours, prices, location, booking links. Complex requests are queued with the full transcript, so the first person in the morning continues exactly where the chat stopped. No customer waits overnight for a simple answer.
Common questions
Only as much as you want. By default the AI drafts replies and the agent approves. You can switch on auto-replies for after-hours questions and keep humans in control during the day.
Because drafts are reviewed before sending, mistakes get caught by a human. Auto-replies are limited to the after-hours window and to flows you configure.
Yes. Translation is built in, so drafts and auto-replies can be sent in the customer's language and reviewed in yours.
No. It drafts from your chat history and the business details you provide — no model training, no data science.
Whenever you configure it to: when a customer asks for a human, asks something the flow cannot answer, or types a keyword like 'agent'. The handover includes the full conversation.
Yes. AI reply drafts and translation are available from the Starter plan at $11/month. The first month costs $1.
No. It removes the repetitive part of chat work so your team has time for customers who actually need them. You approve what the AI sends.