The shortlist at a glance
WhatsApp CRM platforms, starter price first
| Platform |
Starter price |
| Wati |
Wati — $49/mo: campaign analytics and Shopify automations, per-conversation fees on top
|
| AiSensy |
AiSensy — from $20/mo: broadcast-first with a Free Forever plan, AI as a paid add-on
|
| Respond.io |
Respond.io — $79/mo (annual): omnichannel suite billed by monthly active contacts
|
| Trengo |
Trengo — €299/mo (annual): European omnichannel inbox with conversation caps
|
| Interakt |
Interakt — $55/mo (Growth): Indian WhatsApp commerce for Shopify, per-template fees
|
| GoHighLevel |
GoHighLevel — $97/mo: agency all-in-one, usage wallet billed on top
|
| Wutt |
$11/mo, $1 trial — flat, no markup on Meta fees
|
Prices are starter-plan list prices re-verified 4 August 2026 from each vendor's pricing page; Wutt's flat $11/mo with zero markup on Meta fees is the comparison anchor. Where a vendor bills conversation, message or contact fees separately, that is noted.
Who each platform is really for
The catch behind every sticker price
Wati $49/mo
Best for: Gulf and South-Asia teams that live in broadcast campaigns and Shopify automations
The catch: Per-conversation fees on top of the seat price, no Telegram inbox, no booking workflow
AiSensy from $20/mo (Free Forever plan)
Best for: India broadcast-heavy marketing with unlimited users and a genuinely free tier
The catch: Chatbot builder and AI agent are paid add-ons ($80–$99/mo each); payments are India-first
Respond.io $79/mo billed annually ($99 monthly)
Best for: Serious omnichannel teams across WhatsApp, Telegram, Instagram and web chat
The catch: Billed by monthly active contacts with $12 per 100 overage increments
Trengo €299/mo billed annually (€349 month-to-month)
Best for: European teams that need email, WhatsApp, Instagram, Facebook and live chat in one inbox
The catch: Conversation caps with €18 per 100 overage, and no booking or store chat
Interakt $55/mo (Growth; WhatsApp + Instagram)
Best for: Indian Shopify and D2C stores using checkout bots and WhatsApp Pay
The catch: Per-template message fees on lower tiers; the cheaper Starter plan is Instagram-only
GoHighLevel $97/mo
Best for: Agencies reselling an all-in-one with funnels, CRM, calendar and messaging
The catch: SMS, phone numbers and premium AI billed from a prepaid usage wallet on top of the subscription
Wutt $11/mo ($1 first-month trial)
Best for: WhatsApp + Telegram commerce with booking, store chat and AI reply drafts at a flat price
The catch: Two channels, not twelve — if you need email and social inboxes, pair it or pick an omnichannel suite
Where Wutt sits
The deciding factor
Wutt is the flat-price option in this shortlist: WhatsApp + Telegram in one shared inbox, the booking workflow and store catalog-to-order chat built into every plan, AI reply drafts and translation included, and zero markup on Meta fees. Choose it if your business is conversation-first — bookings, orders and support in chat — and you want one predictable bill instead of seat prices plus per-conversation fees plus add-ons.
