01 · Quick comparison
Wutt vs DelightChat: capability by capability
| Capability |
Wutt |
DelightChat |
| Starter price |
$11/mo |
Quote-based |
| Published pricing |
Yes |
Contact sales |
| Shared inbox |
Yes |
Yes (Shopify support desk) |
| AI sales agent |
Built in |
No |
| Booking request workflow |
Built in |
No |
| Store catalog to order in chat |
Built in |
Yes (Shopify order context) |
| AI reply drafts + translation |
Yes |
Partial |
| Markup on Meta fees |
None |
Not published |
| Telegram inbox |
Yes |
No |
| Setup fee |
None |
Quoted individually |
Feature data reviewed 4 August 2026 from each provider's public site. DelightChat's pricing is quote-based — their site does not publish plan prices — so the comparison focuses on features and the published-vs-quoted pricing difference. Where a feature exists only in a higher tier, it is marked Partial.
02 · The fair take
Who should choose DelightChat
Choose DelightChat if you run a Shopify store and want a support desk built around order status, shipping queries and post-purchase flows, with multi-store support and a quoted onboarding process.
03 · Who should choose Wutt
DelightChat vs Wutt: the deciding factor
Choose Wutt if you want WhatsApp support plus booking, store catalog, campaigns and Telegram at a flat price — and you do not want to fill in a form to learn what the tool costs.
05 · Migration path
Moving from DelightChat to Wutt
- Export your contacts and conversation history from DelightChat (CSV).
- Create your Wutt workspace and connect the same WhatsApp number via Meta Cloud API or QR session.
- Re-submit your approved templates in Wutt; Meta keeps template approvals per business, not per provider.
- Import contacts, tags, and notes into Wutt.
- Recreate your order and post-purchase flows as Wutt campaigns, flows and booking services.
- Run both tools in parallel for one week, then switch your wa.me links and QR codes to Wutt.
Most teams migrate in 3–5 days. Your WhatsApp number is not lost — it is connected to a new application, not moved.
06 · Proof
Verification
Wutt is onboarding its first merchants; no synthetic testimonials. Features and pricing verified 4 August 2026.
Questions buyers ask before switching
No. Your number stays with you. You disconnect it from DelightChat and connect it to Wutt using the same Meta Cloud API account or a QR session. Meta approvals for templates are tied to your business, not to DelightChat.
The mechanical part takes one to two hours: export contacts, connect the number, import templates. Most teams run both tools for a week before fully switching links and QR codes.
You can reuse the same template text, but you re-submit the templates inside Wutt so approvals are associated with your Wutt workspace. Most approvals take a few hours to a few days.
DelightChat's early positioning included a free tier for Shopify stores, but current plans are arranged with their team and pricing is not published. Wutt publishes $11/$99/$299 and adds no markup to Meta fees.
DelightChat is genuinely purpose-built for Shopify order queries. Wutt connects WooCommerce, Shopify, Magento, BigCommerce, PrestaShop, OpenCart and Squarespace Commerce — and adds booking and campaigns that DelightChat does not cover.
No. Meta bills you for message fees and Wutt bills a flat plan price — Wutt adds zero markup to Meta fees.
Wutt runs a $1 first-month trial. DelightChat offers demo-based onboarding instead of a self-serve trial. Compare both on the same number.
