PrestaShop and WhatsApp: Order Sync for Your Store

What connects

Wutt connects to PrestaShop through your store's API credentials, created from the PrestaShop admin. No code changes are required.

• Connect with PrestaShop API credentials from your admin
• No file or theme changes
• PrestaShop stays the system of record
• The WhatsApp number and inbox stay in Wutt

What syncs

The integration moves the store data chat commerce depends on.

• Orders flow from PrestaShop into the WhatsApp inbox
• Confirmation, dispatch, and delivery messages send as utility templates
• Product-to-chat links open WhatsApp with the product attached
• Customer and order details appear in the conversation

Setup steps

Connection takes minutes and no code.

• Create a Wutt workspace and connect your WhatsApp number
• Enable and create API credentials for Wutt in your PrestaShop admin
• Enter the credentials in the Wutt integration screen
• Choose which order events send WhatsApp messages and test with a real order

What you can do today

The flows that touch money directly are available immediately.

• Automated order updates in chat
• COD confirmation before dispatch
• Cart recovery follow-ups on abandoned checkouts
• Product-to-chat ordering from your catalog

Honest limitations

The integration is built for store data, not store building.

• It syncs e-commerce data only; it does not touch theme or module content
• Fulfillment, refunds, and inventory edits stay in PrestaShop
• Cart recovery depends on PrestaShop checkout events
• WhatsApp sending follows Meta template rules and opt-in requirements

How Wutt helps

The integration runs on one workspace with the shared inbox, approved templates, and zero markup on Meta conversation fees.