English
English
One WhatsApp number cannot sit on one person's phone and still serve a business. A shared inbox puts every conversation in one place, assigns messages to the right agent, keeps handovers clean, and drafts AI replies so nothing waits for a free moment.
When WhatsApp lives on one personal phone, every message competes with the owner's other life: meetings, deliveries, and the moment the phone runs out of battery.
Connect the number once and the whole team sees every conversation in one shared inbox. Messages no longer live on a device; they live in the workspace.
When the assigned agent leaves or a shift ends, reassign the conversation with a note. The full history stays in the chat, so the next agent picks up mid-sentence, not from scratch.
An auto-reply acknowledges the message instantly, AI drafts a helpful answer, and a booking link captures the intent that would otherwise leak overnight.
Adjust the placeholders and send. These work as WhatsApp templates (utility category) or plain messages inside the service window.
Adjust the placeholders, then copy and paste. Works as WhatsApp templates or plain messages.
Thanks for messaging {business}. We're closed until {time}, but {name} will reply first thing. Need to book? Reply BOOK and we'll reserve your slot now.
Assigned from {agent1} to {agent2}. Context: {summary}. Customer waiting since {time}, replied {n} times. Next step: {action}.
Hi {name}, {agent} here. I'm taking over your chat. I can see {context}. How can I help?
Thanks for waiting, {name}. Your message is with {team} and someone will reply within {time}. Anything urgent? Reply URGENT and we'll bump you up.
Flows, reminders, campaigns, and a shared inbox — set it up once, and every conversation is handled consistently.
Start the $1 Trial Flat pricing from $11/month. No markup on Meta fees.
Turn WhatsApp and Telegram conversations into faster replies, more bookings, better follow-ups, and more sales.