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Migration guide

How to switch from Respond.io to Wutt (keep your WhatsApp number)

Respond.io is one of the most mature omnichannel messaging platforms, strong on WhatsApp, Telegram, Instagram and web chat management. This page compares it fairly against Wutt: where Respond.io genuinely wins, where Wutt wins, and what both actually cost. Prices are re-verified quarterly and the source is linked below.

The number does not move Your WhatsApp number stays yours.

Most teams migrate in 3–5 days. Your WhatsApp number is not lost — it is connected to a new application, not moved.

Pricing re-verified 4 August 2026

01 · The migration path

Moving from Respond.io to Wutt, step by step

  1. 01

    Export your contacts and conversation history from Respond.io (CSV).

  2. 02

    Create your Wutt workspace and connect the same WhatsApp number via Meta Cloud API or QR session.

  3. 03

    Re-submit your approved templates in Wutt; Meta keeps template approvals per business, not per provider.

  4. 04

    Import contacts, tags, and notes into Wutt.

  5. 05

    Recreate your workflows as Wutt flows and campaigns, then set up booking services.

  6. 06

    Run both tools in parallel for one week, then switch your wa.me links and QR codes to Wutt.

Most teams migrate in 3–5 days. Your WhatsApp number is not lost — it is connected to a new application, not moved.

02 · What to watch

What to watch during the move

Teams switching from Respond.io to Wutt typically keep the same WhatsApp number and templates. The capability to watch in a migration is the pricing model: Wutt's flat plan versus Respond.io's active-contact billing and overage increments.

03 · What it costs after the move

Pricing maths, Meta fees shown separately

1,000 conversations/mo
Wutt$11/mo
Respond.io$99/mo (Starter, monthly billing)
Respond.io prices by active contacts, not conversations. Meta fees billed separately in both cases.
5,000 conversations/mo
Wutt$99/mo
Respond.io$199/mo (Growth) + $12 per 100 extra contacts
Growth includes 1,000 active contacts; overage is billed in 100-contact increments.
20,000 conversations/mo
Wutt$299/mo
Respond.io$199–$279/mo + contact overage fees
High volumes push Respond.io toward Advanced ($279/mo monthly) or Enterprise custom pricing.

Questions buyers ask before switching

No. Your number stays with you. You disconnect it from Respond.io and connect it to Wutt using the same Meta Cloud API account or a QR session. Meta approvals for templates are tied to your business, not to Respond.io.

You can reuse the same template text, but you re-submit the templates inside Wutt so approvals are associated with your Wutt workspace. Most approvals take a few hours to a few days.

The mechanical part takes one to two hours: export contacts, connect the number, import templates. Most teams run both tools for a week before fully switching links and QR codes.

You pay for the contacts you actually talk to in a billing month. Growth starts with 1,000 active contacts and bills $12 per 100 extra contacts (monthly). Wutt instead bills a flat plan price per month with no contact metering.

Both support Telegram. Respond.io handles many channels in one suite; Wutt combines WhatsApp + Telegram with booking, store chat and revenue attribution at a flat price.

No — their FAQ states WhatsApp fees are not included in any subscription. You top up WhatsApp credit on their platform. Wutt also keeps Meta fees separate, but adds no markup to them.

Wutt runs a $1 first-month trial. Respond.io offers a 7-day free trial. Compare them side by side on the same number.

Try the $1 trial

Connect WhatsApp, send your first campaign, and see the shared inbox before you pay more than a dollar.

Start the $1 Trial Prices re-verified 4 August 2026. Meta message fees change; we track them in our pricing guide.