WhatsApp Booking Flow for Travel Agencies
A WhatsApp booking flow for travel agencies (tours, umrah, holidays, visa services) turns a “how much for Turkey 5 days?” inquiry into a confirmed booking with a deposit. Wutt qualifies the traveler, shares the itinerary PDF, and books the consultation — in Arabic or English.
Typical travel agency flow
Inquiry -> WhatsApp from Meta ad, web, or referral
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AI detects intent, asks 3 questions: destination, dates, travelers
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AI sends 3 package options (interactive list with photos and prices)
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Customer picks a package -> AI sends the itinerary PDF
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Customer wants to book -> AI offers 3 consultation slots
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Consultation booked -> agent gets the transcript + lead score
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T+1h: agent sends a tailored quote + deposit link
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T+3 days: follow-up if no deposit
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T+7 days: last-chance hold
4 ready-to-use message templates
1. Inquiry response
TEMPLATE: travel_inquiry_v1
Header: Image (destination)
Body: "Hi {{1}}, {{2}} for {{3}} from {{4}} to {{5}} starts at {{6}} SAR per person. Want to see 3 package options?"
Buttons: [See 3 packages] [Talk to agent] [See dates]
2. Package options (interactive list)
TEMPLATE: travel_packages_v1
Header: Image (destination)
Body: "Here are 3 packages for {{1}} from {{2}} to {{3}}:"
List:
- Standard (3-star) 3,800 SAR
- Deluxe (4-star) 5,400 SAR
- Premium (5-star) 7,900 SAR
Buttons: [Book Standard] [Book Deluxe] [Book Premium]
3. Quote + deposit
TEMPLATE: travel_quote_v1
Header: PDF (tailored quote)
Body: "Hi {{1}}, your quote for {{2}} travelers to {{3}} from {{4}} to {{5}}: {{6}} SAR total. Hold the spot with a 500 SAR deposit."
Buttons: [Pay deposit] [Change dates] [Talk to agent]
4. Document checklist
TEMPLATE: travel_docs_v1
Body: "For your {{1}} trip, please send: passport copy (6+ months validity), national ID, and 1 photo. Reply DONE when uploaded."
Buttons: [Upload documents] [Talk to agent]
Sample conversation
Customer: "Hi, how much for Turkey, 5 days, 2 adults, October"
Wutt AI: "Hi! Turkey 5 days, 2 adults, October. From 3,800 SAR per person for Standard, 5,400 SAR for Deluxe, 7,900 SAR for Premium. Want the 3 packages?"
[See 3 packages] [Talk to agent]
Customer: [taps See 3 packages]
Wutt (template travel_packages_v1): "Here are 3 packages for Turkey 5 days in October:..."
Customer: [taps Book Deluxe]
Wutt AI: "Great choice. Want a 15-min call with our Istanbul specialist to lock dates?"
[Yes, book] [No, send the quote]
Customer: [taps Yes, book]
Wutt AI: "Slots: Tue 11 AM, Wed 4 PM, Thu 6 PM. Which works?"
Customer: "Wed 4 PM"
Wutt AI: "Booked: 15-min call on Wednesday 4 PM with Sami."
-- 1h after call --
Agent (via Wutt, template travel_quote_v1): "Hi, your quote for 2 adults to Turkey 5 days, Oct 14–19: 10,800 SAR total. Hold the spot with a 500 SAR deposit."
[Pay deposit] [Change dates]
Turn travel inquiries into confirmed bookings.
Wutt is the WhatsApp booking flow for travel agencies, umrah operators, and tour companies.
