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Jun 10, 2026 - 07:54 PM

WhatsApp Booking Flow for Travel Agencies

A WhatsApp booking flow for travel agencies (tours, umrah, holidays, visa services) turns a “how much for Turkey 5 days?” inquiry into a confirmed booking with a deposit. Wutt qualifies the traveler, shares the itinerary PDF, and books the consultation — in Arabic or English.

Typical travel agency flow

Inquiry -> WhatsApp from Meta ad, web, or referral
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AI detects intent, asks 3 questions: destination, dates, travelers
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AI sends 3 package options (interactive list with photos and prices)
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Customer picks a package -> AI sends the itinerary PDF
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Customer wants to book -> AI offers 3 consultation slots
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Consultation booked -> agent gets the transcript + lead score
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T+1h: agent sends a tailored quote + deposit link
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T+3 days: follow-up if no deposit
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T+7 days: last-chance hold

4 ready-to-use message templates

1. Inquiry response

TEMPLATE: travel_inquiry_v1
Header:   Image (destination)
Body:     "Hi {{1}}, {{2}} for {{3}} from {{4}} to {{5}} starts at {{6}} SAR per person. Want to see 3 package options?"
Buttons:  [See 3 packages] [Talk to agent] [See dates]

2. Package options (interactive list)

TEMPLATE: travel_packages_v1
Header:   Image (destination)
Body:     "Here are 3 packages for {{1}} from {{2}} to {{3}}:"
List:
  - Standard (3-star)   3,800 SAR
  - Deluxe (4-star)     5,400 SAR
  - Premium (5-star)    7,900 SAR
Buttons:  [Book Standard] [Book Deluxe] [Book Premium]

3. Quote + deposit

TEMPLATE: travel_quote_v1
Header:   PDF (tailored quote)
Body:     "Hi {{1}}, your quote for {{2}} travelers to {{3}} from {{4}} to {{5}}: {{6}} SAR total. Hold the spot with a 500 SAR deposit."
Buttons:  [Pay deposit] [Change dates] [Talk to agent]

4. Document checklist

TEMPLATE: travel_docs_v1
Body:     "For your {{1}} trip, please send: passport copy (6+ months validity), national ID, and 1 photo. Reply DONE when uploaded."
Buttons:  [Upload documents] [Talk to agent]

Sample conversation

Customer: "Hi, how much for Turkey, 5 days, 2 adults, October"
Wutt AI: "Hi! Turkey 5 days, 2 adults, October. From 3,800 SAR per person for Standard, 5,400 SAR for Deluxe, 7,900 SAR for Premium. Want the 3 packages?"
            [See 3 packages] [Talk to agent]
Customer: [taps See 3 packages]
Wutt (template travel_packages_v1): "Here are 3 packages for Turkey 5 days in October:..."
Customer: [taps Book Deluxe]
Wutt AI: "Great choice. Want a 15-min call with our Istanbul specialist to lock dates?"
            [Yes, book] [No, send the quote]
Customer: [taps Yes, book]
Wutt AI: "Slots: Tue 11 AM, Wed 4 PM, Thu 6 PM. Which works?"
Customer: "Wed 4 PM"
Wutt AI: "Booked: 15-min call on Wednesday 4 PM with Sami."

-- 1h after call --
Agent (via Wutt, template travel_quote_v1): "Hi, your quote for 2 adults to Turkey 5 days, Oct 14–19: 10,800 SAR total. Hold the spot with a 500 SAR deposit."
            [Pay deposit] [Change dates]

Turn travel inquiries into confirmed bookings.

Wutt is the WhatsApp booking flow for travel agencies, umrah operators, and tour companies.

Add Wutt to your business — start $1 trial