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A WhatsApp quote and booking flow for home services turns “how much for AC cleaning?” into a booked appointment. Wutt qualifies the lead, sends a quote with photos of similar past work, and locks the slot — all on WhatsApp. AC, plumbing, cleaning, pest control, painting, and maintenance teams across the GCC use it to stop losing leads to missed calls.

Typical home services flow

Customer -> WhatsApp "How much for AC cleaning?"
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AI detects intent = quote, service = AC cleaning
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AI asks 2 qualifying questions: how many units? which area?
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Wutt Booking checks the next available technician slot
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AI sends quote (template) with photos of past work + slot options
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Customer picks a slot
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Booking confirmed, technician assigned, address verified
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Reminder at T-24h and T-2h ("technician Ali is on the way, ETA 15 min")
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Job done -> invoice PDF + payment link
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Review request at T+2h

4 ready-to-use message templates

1. Quote request response

TEMPLATE: home_quote_v1
Header:   Image (recent AC cleaning job)
Body:     "Hi {{1}}, AC cleaning is {{2}} SAR per unit for up to 2 units. Free inspection for 3+ units. Same-day slots available."
Buttons:  [Book a slot] [See pricing] [WhatsApp photos]

2. Booking confirmation

TEMPLATE: home_booking_confirm_v1
Body:     "Confirmed: {{1}} on {{2}} between {{3}} and {{4}}. Technician {{5}} will call on arrival."
Buttons:  [Add to calendar] [Reschedule] [Cancel]

3. Technician on the way

TEMPLATE: home_tech_on_way_v1
Body:     "{{1}} is on the way to {{2}}. ETA {{3}} minutes. Please share the building gate code if any."
Buttons:  [Call technician] [Reschedule]

4. Post-job review

TEMPLATE: home_review_v1
Body:     "Thanks for choosing {{1}}! How was {{2}}'s work? Tap to leave a 5-star review and get 20 SAR off your next service."
Buttons:  [Leave review] [Book again]

Sample conversation

Customer: "Hi, how much for AC cleaning? 2 units in Olaya"
Wutt AI : "Hi! 2-unit AC cleaning is 180 SAR total, includes gas pressure check and filter wash. Free same-day slot at 3:00 PM or tomorrow 10:00 AM. Which works?"
            [Book 3 PM] [Book tomorrow 10 AM] [See warranty]
Customer: [taps Book 3 PM]
Wutt AI : "Booked! Technician Ali will arrive between 3:00 and 4:00 PM at your Olaya address. Please confirm: Apartment 12, Building 7, King Fahd Road?"
Customer: "Yes, also gate code 4421"
Wutt AI : "Got it. Ali will call on arrival."

-- 2h before --
Wutt (template home_tech_on_way_v1): "Ali is on the way to Olaya. ETA 25 minutes."
            [Call Ali] [Reschedule]

-- 2h after job --
Wutt (template home_review_v1): "Thanks for choosing Cool Air! How was Ali's work? Tap to leave a 5-star review."
            [Leave review] [Book again]

What you need in Wutt

• Wutt Booking with service types, durations, and team capacity.
• AI assistant prompt with your service list, prices, and zone coverage.
• 4 templates above plus one for warranty and one for re-engagement.
• Google Maps zone polygon so the AI can quote based on area.