Vertical playbook: online stores, D2C brands, boutiques, cosmetics
AI WhatsApp Automation for E-commerce and D2C Brands
Answer stock and size questions, confirm COD orders, and send order updates in chat, with cart recovery nudges for abandoned checkouts, with QR scan-to-chat on packaging inserts, ad cards, and storefronts.
01 · Live AI demo
How the AI answers a customer
Hi, is the black linen dress available in size M, and how long does delivery take to Riyadh?
The black linen dress is in stock in size M — AED 149 with free delivery to Riyadh in 2–3 days. We also have cash on delivery. Reply 1 to confirm the order, or 2 if you want to add something to the cart.
02 · Case study
BD, KSA, and UAE merchant rollout
A Dubai fashion boutique, a Riyadh cosmetics brand, and a Doha D2C label can use Wutt to confirm COD orders, send order updates in chat, recover abandoned carts with a nudge, and answer stock and size questions before customers leave.
COD orders confirmed in chat
cart recovery nudges sent to abandoned checkouts
order status updates without support calls
03 · Onboarding incentive
Vertical starter pack
- COD order confirmation flow
- Order status updates in chat
- Cart recovery nudge
- Stock and size assistant
- Delivery update broadcast
- Review request after delivery
04 · What customers ask
Questions Wutt should answer instantly
- Customers want to know if an item is in stock, in their size, and when it will arrive, and many prefer to pay cash on delivery.
- Brands want orders confirmed fast, COD rejections caught before dispatch, and abandoned carts followed up without extra tools.
- Wutt can put QR codes on packaging inserts and ad cards so customers scan to reorder, track, or ask about a product.
05 · Use cases
Ready-to-launch Wutt services
- Stock and size check in chat
- Order placed via chat catalog
- COD order confirmation before dispatch
- Order status and delivery updates
- Abandoned cart recovery message
- Reorder from a past order
06 · Rollout plan
How to go live this week
- Upload products, prices, and images to Wutt Store.
- Create COD confirmation, order update, and cart recovery templates.
- Add QR codes to packaging inserts, ad cards, and the storefront.
- Connect payment links for online payment, and enable COD order mode.
- Tag orders by status, and hand over disputes and refunds to support staff.
From scan to conversation in one step
A customer scans the QR code from a table, board, reception desk, package, invoice, or website. Wutt opens WhatsApp or Telegram with a ready message, stores the conversation in the inbox, and lets AI answer first while your team can take over anytime.
Create my first scan-to-chat flow Free during the $1 trial month