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A WhatsApp trial booking flow for gyms fills classes and converts trials into members. Wutt books the trial class, sends a welcome packet, follows up after the first visit, and offers a sign-up link with a limited-time discount — all from a single WhatsApp thread.

Typical gym flow

Lead -> WhatsApp from Instagram bio, QR at reception, or web widget
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AI greets, asks 2 questions: goal (lose weight / build muscle / general fitness) and preferred time (morning / evening)
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Wutt Booking shows next 3 trial class slots
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Lead picks 7 PM yoga tomorrow
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Booking confirmed, trainer assigned
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T-2h: "Bring workout clothes, towel, water. We have showers."
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After class: trainer sends a 1-line WhatsApp note (or AI does)
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T+2h: post-trial review + membership offer
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T+7 days if not signed up: special offer template

4 ready-to-use message templates

1. Trial greeting

TEMPLATE: gym_trial_greet_v1
Header:   Image (gym floor)
Body:     "Hi {{1}}, your first class at {{2}} is on us. What is your goal — lose weight, build muscle, or general fitness?"
Buttons:  [Lose weight] [Build muscle] [General fitness]

2. Trial confirmation

TEMPLATE: gym_trial_confirm_v1
Body:     "Booked: {{1}} on {{2}} at {{3}} with trainer {{4}}. Bring workout clothes, towel, and water."
Buttons:  [Add to calendar] [Reschedule] [Cancel]

3. Post-trial offer

TEMPLATE: gym_offer_v1
Body:     "Hi {{1}}, thanks for trying {{2}}! Ready to join? Sign up this week and get the first month at 50% off (normally 250 SAR)."
Buttons:  [Sign up now] [Talk to trainer] [See plans]

4. Class reminder (2h)

TEMPLATE: gym_class_reminder_2h
Body:     "Your {{1}} class with {{2}} is in 2 hours. See you at {{3}}!"
Buttons:  [Confirm] [Reschedule]

Sample conversation

Lead: "Hi, I want to try your gym. I want to lose weight"
Wutt AI: "Welcome! We have a free trial class this week. What time works — morning or evening?"
Lead: "Evening"
Wutt AI: "Tomorrow 7 PM yoga, Wednesday 8 PM HIIT, or Friday 6 PM kickboxing. Pick one?"
Lead: "Wednesday 8 PM HIIT"
Wutt AI: "Booked: HIIT trial with Coach Khalid, Wednesday 8 PM at our Olaya branch. Please arrive 10 min early to change. Bring towel and water."
            [Add to calendar] [Reschedule]

-- 2h before class --
Wutt (template gym_class_reminder_2h): "Your HIIT class with Coach Khalid is in 2 hours. See you at Olaya branch!"
            [Confirm] [Reschedule]

-- 2h after class --
Wutt (template gym_offer_v1): "Hi, thanks for trying us! Ready to join? First month at 50% off this week."
            [Sign up now] [Talk to trainer] [See plans]

Conversion tips

• Send the offer 2 hours after the class — the endorphin high is real.
• If they don’t sign up in 7 days, send a different angle: “your spot in the 8 PM class is filling up” (urgency, not discount).
• Tag trial-converted vs trial-lost and run win-back campaigns quarterly.