01 · Quick comparison
@lang('Wutt vs ')Wati: capability by capability
| Capability |
Wutt |
Wati |
| Starter price |
$11/mo |
$49/mo |
| Shared inbox |
Yes |
Yes |
| AI sales agent |
Built in |
Partial |
| Booking request workflow |
Built in |
No |
| Store catalog to order in chat |
Built in |
Partial |
| AI reply drafts + translation |
Yes |
No |
| Payment gateways |
Stripe / PayPal / Tap |
Partial |
| Markup on Meta fees |
None |
Charged per conversation |
| Telegram inbox |
Yes |
No |
| Free trial |
$1 first month |
14-day free trial |
Feature data reviewed 4 August 2026 from each provider's public site. Where a competitor offers a feature in a higher tier only, it is marked Partial.
02 · The fair take
@lang('Who should choose ')Wati
Choose Wati if you need deep campaign analytics dashboards, their Shopify-specific built-in automations, or you are a large team already standardised on Wati and the migration cost outweighs the savings. Wati is a mature platform with strong broadcast tooling.
03 · Where Wutt fits
Wati vs Wutt: the deciding factor
Choose Wutt if you want booking, store chat, AI replies and a shared WhatsApp + Telegram inbox without paying for a separate booking system — and if a predictable flat price matters more than per-conversation billing. Wutt adds no markup to Meta fees, which is the line item that quietly doubles WhatsApp CRM bills.
04 · Real pricing maths
Meta message fees shown separately
1,000 conversations/mo
Wutt$11/mo
Wati$49/mo
Meta fees billed by Meta in both cases. Wutt adds no markup.
5,000 conversations/mo
Wutt$99/mo
Wati$49/mo + per-conversation fees
Competitor conversation fees can exceed the seat price at this volume.
20,000 conversations/mo
Wutt$299/mo
Wati$49/mo + per-conversation fees
Check the competitor's pricing page for current per-conversation rates.
05 · Migration path
Moving from Wati to Wutt
- Export your contacts and conversation history from Wati (CSV).
- Create your Wutt workspace and connect the same WhatsApp number via Meta Cloud API or QR session.
- Re-submit your approved templates in Wutt; Meta keeps template approvals per business, not per provider.
- Import contacts, tags, and notes into Wutt.
- Set up your inbox rules, booking services, and store connection.
- Run both tools in parallel for one week, then switch your wa.me links and QR codes to Wutt.
Most teams migrate in 3–5 days. Your WhatsApp number is not lost — it is connected to a new application, not moved.
06 · Proof
Verification
Teams switching from Wati to Wutt typically keep the same WhatsApp number and templates, and report the main saving on per-conversation fees and the booking subscription.
Questions buyers ask before switching
No. Your number stays with you. You disconnect it from Wati and connect it to Wutt using the same Meta Cloud API account or a QR session. Meta approvals for templates are tied to your business, not to Wati.
You can reuse the same template text, but you re-submit the templates inside Wutt so approvals are associated with your Wutt workspace. Most approvals take a few hours to a few days.
The mechanical part takes one to two hours: export contacts, connect the number, import templates. Most teams run both tools for a week before fully switching links and QR codes.
No. Meta bills you for message fees and Wutt bills you a flat plan price. Wati charges per-conversation fees that include their markup.
Wati has deep Shopify automation. Wutt connects WooCommerce, Shopify, Magento, BigCommerce, PrestaShop, OpenCart and Squarespace Commerce, but if you live inside one Shopify ecosystem with Wati automations, test both before switching.
Wutt runs a $1 first-month trial. Wati offers a 14-day free trial. Compare them side by side on the same number.
