01 · The published price
What Respond.io actually charges
| Tier |
Listed price |
What is included |
| Starter |
$79/mo (annual) or $99/mo (monthly) |
Shared inbox, basic automation, limited contact capacity, multi-channel basics |
| Growth |
$199/mo |
Higher contact limits, advanced automations, more agent seats; $12 per 100 extra contacts over the limit |
| Enterprise |
Quote-based |
Custom limits, SSO, dedicated support; pricing not published |
Plans as published on Respond.io's pricing page, checked 4 August 2026. Contact-based pricing means the bill grows with your contact list, not just your messages.
02 · The Meta fee question
How Respond.io handles Meta message fees
Respond.io bills per contact overage rather than per conversation. Meta's per-conversation fees are still billed on top, so a high-volume business pays both Meta fees and contact overage fees. The two-part structure - seat price, then overage - is the pattern to watch.
03 · Where the bill grows
Costs that are easy to miss
- Contact overage fees - $12 per 100 extra contacts on Growth once the included limit is passed
- Monthly billing costs more than annual ($99 vs $79/mo on Starter)
- Meta per-conversation fees billed on top of the platform price
- Enterprise tiers are quote-based with no published pricing
- Multi-channel setup (WhatsApp, Instagram, email) is a selling point but each channel adds configuration work
04 · The Wutt side
What the same setup costs with Wutt
Wutt starts at $11/mo with no contact overage charges and no markup on Meta fees. The same 1,000-conversation month that starts at $79-99/mo on Respond.io (plus contact overage and Meta fees) costs $11/mo on Wutt. At 5,000 conversations: Wutt is $99/mo flat; Respond.io is $199/mo plus overage and Meta fees.
05 · The honest verdict
Is the price fair?
Respond.io is a solid multi-channel inbox and its annual pricing rewards commitment, but contact-based overage makes the bill climb as your list grows - on top of Meta fees. For a WhatsApp + Telegram focused team that wants one predictable price with booking built in, Wutt costs a fraction of the same setup.
Questions buyers ask about pricing
Respond.io's Starter plan is $79/mo billed annually or $99/mo month-to-month as of 4 August 2026. Growth is $199/mo.
Yes, once you pass the contact limit on a plan, overage is billed per 100 extra contacts - $12 per 100 on the Growth plan.
No. Meta's per-conversation fees are billed in addition to the platform price.
From $11/mo with no contact overage and no markup on Meta fees, plus a $1 first month trial.
