01 · Quick comparison
Respond.io vs Trengo: capability by capability
| Capability |
Wutt |
Respond.io vs Trengo |
| Starter price |
$11/mo |
Respond.io $79/mo (annual) or $99/mo | Trengo €299/mo (annual) or €349/mo |
| Shared inbox |
Yes |
Respond.io Yes | Trengo Yes |
| Overage fees |
None |
Respond.io $12 per 100 extra contacts | Trengo €18 per 100 extra conversations |
| Multi-channel |
WhatsApp + Telegram |
Respond.io WhatsApp, Instagram, email, more | Trengo WhatsApp, email, more |
| Booking request workflow |
Built in |
Respond.io No | Trengo No |
| AI reply drafts + translation |
Yes |
Respond.io Partial | Trengo Partial |
| Markup on Meta fees |
None |
Respond.io Meta billed separately | Trengo Meta billed separately |
| Free trial |
$1 first month |
Respond.io 14-day | Trengo Trial available |
Feature data reviewed 4 August 2026 from each provider's public site. Both bill Meta per-conversation fees on top of their platform prices.
02 · The fair take
The fair take on each platform
Choose Respond.io if you run a contact-heavy multi-channel operation and need contact-scale automation with Instagram and email in the same inbox. Choose Trengo if you run a European omnichannel team and want a polished single inbox with conversation-based pricing - accepting the €299/mo entry point.
03 · Where Wutt fits
Where Wutt fits in this decision
Choose Wutt if your channels are WhatsApp and Telegram and you want booking, store chat and AI replies at a flat price - without overage fees or Meta-fee markup. Wutt starts at $11/mo, which is a small fraction of either platform's entry price.
04 · Real pricing maths
Meta message fees shown separately
1,000 conversations/mo
Wutt$11/mo
Respond.io vs TrengoRespond.io $79-99/mo + overage + Meta | Trengo €299-349/mo + overage + Meta
Meta bills the underlying message fees in all three cases; only Wutt adds no markup.
5,000 conversations/mo
Wutt$99/mo
Respond.io vs TrengoRespond.io $199/mo + overage | Trengo €349/mo + €18/100 extra
Both incumbents add overage fees on top of their seat prices at this volume.
20,000 conversations/mo
Wutt$299/mo
Respond.io vs TrengoRespond.io $199-279/mo + overage | Trengo €599/mo + €18/100 extra
Check each pricing page for current overage and Meta fee rates.
05 · Migration path
Moving from Respond.io vs Trengo to Wutt
- Export your contacts and conversation history from your current platform (CSV).
- Create your Wutt workspace and connect the same WhatsApp number via Meta Cloud API or QR session.
- Re-submit your approved templates in Wutt; Meta keeps template approvals per business, not per provider.
- Import contacts, tags, and notes into Wutt.
- Set up your inbox rules, booking services, and store connection.
- Run both tools in parallel for one week, then switch your wa.me links and QR codes to Wutt.
Most teams migrate in 3-5 days. Your WhatsApp number is not lost - it is connected to a new application, not moved.
06 · Proof
Verification
Teams switching from either platform to Wutt typically keep the same WhatsApp number and templates. The capability to watch in a migration is the bill: overage fees on the old platform disappear, while Meta's own fees stay the same.
Questions buyers ask before switching
Respond.io is stronger for contact-heavy multi-channel operations; Trengo is stronger for European omnichannel teams. Both are enterprise-priced with overage fees on top of the seat price.
Respond.io starts at $79/mo (annual) and Trengo at €299/mo (annual), both plus overage and Meta fees. For GCC SMBs both are premium-priced.
Wutt is the flat-priced option: from $11/mo with booking, store chat and a WhatsApp + Telegram inbox, and no markup on Meta fees.
No. Your number stays with you; you disconnect it from the old platform and connect it to Wutt.
Yes, run both in parallel for a week. Wutt offers a $1 first month to test side by side.
