01 · The published price
What Trengo actually charges
| Tier |
Listed price |
What is included |
| Starter |
€299/mo (annual) or €349/mo (month-to-month) |
Omnichannel inbox, WhatsApp channel, limited conversations, basic automations |
| Boost |
€349/mo (annual) |
Higher conversation limits, more advanced automations; €18 per 100 extra conversations |
| Pro |
€599/mo |
Highest published tier, largest conversation limits; €18 per 100 extra conversations |
Plans as published on Trengo's pricing page, checked 4 August 2026. Conversation-based overage fees apply above plan limits.
02 · The Meta fee question
How Trengo handles Meta message fees
Trengo bills per-conversation overage above the plan limit - €18 per 100 extra conversations - and Meta's own per-conversation fees are billed on top. For a business at 1,000 conversations a month this is the entry point; the published price is for a single seat and channel setup.
03 · Where the bill grows
Costs that are easy to miss
- Conversation overage - €18 per 100 extra conversations beyond the plan limit
- Month-to-month billing is ~17% more than annual (€349 vs €299/mo)
- Meta per-conversation fees billed on top of the platform price
- WhatsApp API channel may carry additional setup or per-number costs
- Higher tiers jump sharply (Boost at €349/mo, Pro at €599/mo)
04 · The Wutt side
What the same setup costs with Wutt
Wutt starts at $11/mo (~€10) with booking and store chat built in and no overage fees - the conversation volume is priced flat. The 1,000-conversation month that starts at €299/mo on Trengo (plus overage and Meta fees) is $11/mo on Wutt. At 20,000 conversations: Wutt is $299/mo flat; Trengo is €599/mo plus €18 per 100 over the limit plus Meta fees.
05 · The honest verdict
Is the price fair?
Trengo is a polished omnichannel tool with genuine WhatsApp depth, and for large European contact-centre style teams it can be worth the premium. But the pricing ladder - €299, €349, €599 plus overage and Meta fees - makes it one of the most expensive WhatsApp CRMs on the market. For GCC SMBs, Wutt covers the same core workflows at a fraction of the cost.
Questions buyers ask about pricing
Trengo's Starter plan is €299/mo billed annually or €349/mo month-to-month as of 4 August 2026. Boost is €349/mo and Pro is €599/mo (annual).
Yes, €18 per 100 extra conversations beyond the plan limit, as of 4 August 2026.
For a GCC SMB the entry price is high relative to WhatsApp-focused alternatives, and Meta fees are billed on top. That is why the flat Wutt price compares well.
From $11/mo with flat conversation pricing, no overage and no markup on Meta fees, plus a $1 first month trial.
