01 · The balance sheet
What Trengo does well, and where it costs you
Where Trengo genuinely wins
- Polished, mature omnichannel inbox
- Strong WhatsApp channel support
- Conversation-based automation and routing
- Solid team collaboration features
- Well-regarded in European markets
Where the bill grows
- Entry price of 299 EUR/mo annual (349 EUR month-to-month)
- Overage fees: 18 EUR per 100 extra conversations
- Meta per-conversation fees billed on top
- Pro tier jumps to 599 EUR/mo
- Priced far beyond what most GCC SMBs need
02 · Who it is for
Is Trengo worth it for your business?
Trengo is worth it if you run a European omnichannel team that needs one polished inbox across channels and the budget to match. For GCC small businesses - salons, clinics, restaurants, small stores - the pricing ladder makes it unrealistic, which is the gap Wutt was built for.
03 · The pricing reality
What it actually costs
Trengo Starter is 299 EUR/mo billed annually or 349 EUR/mo month-to-month (verified 4 August 2026). Boost is 349 EUR/mo and Pro is 599 EUR/mo, with 18 EUR per 100 extra conversations over plan limits and Meta fees billed on top.
The Wutt side: The same setup on Wutt: from $11/mo with booking and store chat included, flat conversation pricing and no markup on Meta fees. A 1,000-conversation month is $11/mo on Wutt versus 299 EUR/mo plus overage and Meta fees on Trengo.
Common questions about Trengo
Starter is 299 EUR/mo billed annually or 349 EUR/mo month-to-month as of 4 August 2026. Boost is 349 EUR/mo, Pro is 599 EUR/mo.
Yes - it is one of the most expensive WhatsApp CRMs on the market, with overage fees and Meta fees on top of a 299 EUR/mo entry price.
Yes, 18 EUR per 100 extra conversations beyond the plan limit, as of 4 August 2026.
From $11/mo with flat conversation pricing and no markup on Meta fees, plus a $1 first month trial.