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Wutt vs Respond.io

Wutt vs Respond.io: which WhatsApp inbox wins for a growing business

This is the shortlist page for buyers choosing between Wutt and Respond.io. Respond.io is a multi-channel inbox built for WhatsApp, Instagram and more at enterprise scale; Wutt is the flat-priced WhatsApp + Telegram CRM with booking and store chat built in. The table below is the honest comparison: where Respond.io genuinely wins, where Wutt wins, and what both cost once Meta's message fees are counted separately. Prices are re-verified quarterly and the source is linked below.

The one-line verdict Respond.io is a mature omnichannel suite priced by Monthly Active Contacts with AI included from Growth; Wutt is the flat-priced WhatsApp CRM that adds booking, store chat and revenue attribution for a fraction of the starting price.

Last verified 4 August 2026 · Competitor pricing page

01 · Quick comparison

@lang('Wutt vs ')Respond.io: capability by capability

Capability Wutt Respond.io
Starter price $11/mo $79/mo (billed annually; $99 monthly)
Shared inbox Yes Yes (omnichannel, 5 users on Starter)
AI sales agent Built in Included from Growth (AI Agents)
Booking request workflow Built in No
Store catalog to order in chat Built in Partial (Meta Product Catalog)
AI reply drafts + translation Yes Partial (AI Assist + AI prompts)
Payment gateways Stripe / PayPal / Tap No native gateways
Markup on Meta fees None Not included in subscription (credit top-ups)
Telegram inbox Yes Yes (omnichannel incl. Telegram)
Free trial $1 first month 7-day free trial

Feature data reviewed 4 August 2026 from respond.io/pricing. Respond.io bills by Monthly Active Contacts, not conversations: Growth starts with 1,000 active contacts and charges $12 per 100 extra contacts (monthly billing).

02 · The fair take

@lang('Who should choose ')Respond.io

Choose Respond.io if you need a serious omnichannel suite — WhatsApp, Telegram, Instagram and web chat in one AI-assisted inbox with workflows, broadcasts and multi-agent seats — and you are comfortable with active-contact pricing and a $79–$99/mo entry ticket.

03 · Where Wutt fits

Respond.io vs Wutt: the deciding factor

Choose Wutt if WhatsApp is your primary channel and you want booking, store chat, campaigns and revenue attribution at a flat price — or if paying $79/mo just to start is more than your stack needs.

04 · Real pricing maths

Meta message fees shown separately

1,000 conversations/mo
Wutt$11/mo
Respond.io$99/mo (Starter, monthly billing)
Respond.io prices by active contacts, not conversations. Meta fees billed separately in both cases.
5,000 conversations/mo
Wutt$99/mo
Respond.io$199/mo (Growth) + $12 per 100 extra contacts
Growth includes 1,000 active contacts; overage is billed in 100-contact increments.
20,000 conversations/mo
Wutt$299/mo
Respond.io$199–$279/mo + contact overage fees
High volumes push Respond.io toward Advanced ($279/mo monthly) or Enterprise custom pricing.
05 · Migration path

Moving from Respond.io to Wutt

  • Export your contacts and conversation history from Respond.io (CSV).
  • Create your Wutt workspace and connect the same WhatsApp number via Meta Cloud API or QR session.
  • Re-submit your approved templates in Wutt; Meta keeps template approvals per business, not per provider.
  • Import contacts, tags, and notes into Wutt.
  • Recreate your workflows as Wutt flows and campaigns, then set up booking services.
  • Run both tools in parallel for one week, then switch your wa.me links and QR codes to Wutt.

Most teams migrate in 3–5 days. Your WhatsApp number is not lost — it is connected to a new application, not moved.

06 · Proof

Verification

Teams switching from Respond.io to Wutt typically keep the same WhatsApp number and templates. The capability to watch in a migration is the pricing model: Wutt's flat plan versus Respond.io's active-contact billing and overage increments.

Questions buyers ask before switching

No. Your number stays with you. You disconnect it from Respond.io and connect it to Wutt using the same Meta Cloud API account or a QR session. Meta approvals for templates are tied to your business, not to Respond.io.

You can reuse the same template text, but you re-submit the templates inside Wutt so approvals are associated with your Wutt workspace. Most approvals take a few hours to a few days.

The mechanical part takes one to two hours: export contacts, connect the number, import templates. Most teams run both tools for a week before fully switching links and QR codes.

You pay for the contacts you actually talk to in a billing month. Growth starts with 1,000 active contacts and bills $12 per 100 extra contacts (monthly). Wutt instead bills a flat plan price per month with no contact metering.

Both support Telegram. Respond.io handles many channels in one suite; Wutt combines WhatsApp + Telegram with booking, store chat and revenue attribution at a flat price.

No — their FAQ states WhatsApp fees are not included in any subscription. You top up WhatsApp credit on their platform. Wutt also keeps Meta fees separate, but adds no markup to them.

Wutt runs a $1 first-month trial. Respond.io offers a 7-day free trial. Compare them side by side on the same number.

Try the $1 trial

Connect WhatsApp, send your first campaign, and see the shared inbox before you pay more than a dollar.

Start the $1 Trial Prices re-verified 4 August 2026. Meta message fees change; we track them in our pricing guide.