01 · Quick comparison
@lang('Wutt vs ')Trengo: capability by capability
| Capability |
Wutt |
Trengo |
| Starter price |
$11/mo |
€299/mo (annual; €349 month-to-month) |
| Shared inbox |
Yes |
Yes (omnichannel: email, WhatsApp, Instagram, Facebook, SMS, live chat) |
| AI sales agent |
Built in |
Yes (AI Agent + AI Journeys) |
| Booking request workflow |
Built in |
No |
| Store catalog to order in chat |
Built in |
No |
| AI reply drafts + translation |
Yes |
Partial (AI suggestions; no translation) |
| Payment gateways |
Stripe / PayPal / Tap |
No native gateways |
| Markup on Meta fees |
None |
None on WhatsApp fees (AI surcharge per conversation applies) |
| Telegram inbox |
Yes |
No |
| Free trial |
$1 first month |
Free trial |
Feature data reviewed 4 August 2026 from trengo.com/pricing. A conversation in Trengo is a 7-day message window. Boost (monthly billing) includes 500 conversations/month; Pro includes 1,500/month; extra conversations cost €18 per 100 (monthly billing).
02 · The fair take
@lang('Who should choose ')Trengo
Choose Trengo if you are a European team that needs a broad omnichannel inbox — email, WhatsApp, Instagram, Facebook, SMS, live chat and voice — with AI agents, and your budget already sits in the €300+/mo range.
03 · Where Wutt fits
Trengo vs Wutt: the deciding factor
Choose Wutt if WhatsApp (and Telegram) is your channel of choice and you want booking, store chat, campaigns and AI replies without conversation caps or a €349/mo entry ticket.
04 · Real pricing maths
Meta message fees shown separately
1,000 conversations/mo
Wutt$11/mo
Trengo€349/mo (Boost) + €18 per 100 extra conversations
Boost includes 500 conversations/month (monthly billing); overage starts immediately.
5,000 conversations/mo
Wutt$99/mo
Trengo€599/mo (Pro) + €18 per 100 extra conversations
Pro includes 1,500 conversations/month; overage at €18 per 100 (monthly billing).
20,000 conversations/mo
Wutt$299/mo
Trengo€599/mo + €18 per 100 extra conversations
At this volume most teams negotiate Enterprise custom pricing. WhatsApp service conversations are free on Trengo.
05 · Migration path
Moving from Trengo to Wutt
- Export your contacts and conversation history from Trengo (CSV).
- Create your Wutt workspace and connect the same WhatsApp number via Meta Cloud API or QR session.
- Re-submit your approved templates in Wutt; Meta keeps template approvals per business, not per provider.
- Import contacts, tags, and notes into Wutt.
- Recreate your automation journeys as Wutt flows and campaigns, then set up booking services.
- Run both tools in parallel for one week, then switch your wa.me links and QR codes to Wutt.
Most teams migrate in 3–5 days. Your WhatsApp number is not lost — it is connected to a new application, not moved.
06 · Proof
Verification
Teams switching from Trengo to Wutt typically keep the same WhatsApp number and templates. The capability to watch in a migration is the conversation cap: Wutt's flat plans have no conversation allowance to track, renew or top up.
Questions buyers ask before switching
No. Your number stays with you. You disconnect it from Trengo and connect it to Wutt using the same Meta Cloud API account or a QR session. Meta approvals for templates are tied to your business, not to Trengo.
You can reuse the same template text, but you re-submit the templates inside Wutt so approvals are associated with your Wutt workspace. Most approvals take a few hours to a few days.
The mechanical part takes one to two hours: export contacts, connect the number, import templates. Most teams run both tools for a week before fully switching links and QR codes.
Trengo's entry price has moved: as of 4 August 2026 their Boost plan is €299/mo billed annually (€349 month-to-month), with conversation caps. We re-verify quarterly and always link their live pricing page.
A 7-day message window with a customer. Boost (monthly billing) includes 500 conversations/month, Pro 1,500/month, with extra conversations billed at €18 per 100. Wutt's plans have no such caps.
Trengo does not add markup to WhatsApp fees, though AI-augmented conversations carry a surcharge. Wutt adds no markup at all — Meta bills you, and Wutt bills a flat plan price.
If you already pay €300+/mo for omnichannel support across email, social and chat, Trengo is a genuine fit. If WhatsApp and Telegram are your channels and you want booking and store chat too, Wutt covers it for $11–$299/mo.
