Vertical playbook: online stores, D2C brands, boutiques, cosmetics

AI WhatsApp Automation for E-commerce and D2C Brands

Answer stock and size questions, confirm COD orders, and send order updates in chat, with cart recovery nudges for abandoned checkouts, with QR scan-to-chat on packaging inserts, ad cards, and storefronts.

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Hi, is the black linen dress available in size M, and how long does delivery take to Riyadh?

The black linen dress is in stock in size M — AED 149 with free delivery to Riyadh in 2–3 days. We also have cash on delivery. Reply 1 to confirm the order, or 2 if you want to add something to the cart.

Case study

BD, KSA, and UAE merchant rollout

A Dubai fashion boutique, a Riyadh cosmetics brand, and a Doha D2C label can use Wutt to confirm COD orders, send order updates in chat, recover abandoned carts with a nudge, and answer stock and size questions before customers leave.

COD orders confirmed in chat

cart recovery nudges sent to abandoned checkouts

order status updates without support calls

What customers ask

Questions Wutt should answer instantly

Customers want to know if an item is in stock, in their size, and when it will arrive, and many prefer to pay cash on delivery.
Brands want orders confirmed fast, COD rejections caught before dispatch, and abandoned carts followed up without extra tools.
Wutt can put QR codes on packaging inserts and ad cards so customers scan to reorder, track, or ask about a product.

Use cases

Ready-to-launch Wutt services

Stock and size check in chat
Order placed via chat catalog
COD order confirmation before dispatch
Order status and delivery updates
Abandoned cart recovery message
Reorder from a past order

Rollout plan

How to go live this week

Upload products, prices, and images to Wutt Store.
Create COD confirmation, order update, and cart recovery templates.
Add QR codes to packaging inserts, ad cards, and the storefront.
Connect payment links for online payment, and enable COD order mode.
Tag orders by status, and hand over disputes and refunds to support staff.

QR + inbox workflow

From scan to conversation in one step

A customer scans the QR code from a table, board, reception desk, package, invoice, or website. Wutt opens WhatsApp or Telegram with a ready message, stores the conversation in the inbox, and lets AI answer first while your team can take over anytime.

Create my first scan-to-chat flow

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AI WhatsApp Automation for E-commerce and D2C Brands

BD, KSA, and UAE merchant rollout

Questions Wutt should answer instantly

Ready-to-launch Wutt services

How to go live this week

From scan to conversation in one step

Explore more vertical playbooks

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