Blog Details

QR scan-to-chat tools turn any printed surface into a WhatsApp conversation with a prefilled message. The four use cases that consistently drive the highest engagement are: digital menu, store locator, support request, and post-purchase review request. Each one has a different prefilled message, a different Wutt short link, and a different tracking slug so you can attribute the conversation back to the surface.

1. Restaurant menu (table tent, door, sticker)

Customer scans, WhatsApp opens with a menu request, the AI sends an interactive list, the customer taps items to build the order.

2. Store locator (mall directory, branch window)

Customer scans, WhatsApp opens asking for their city, the AI lists the 3 nearest branches with hours and a map pin.

3. Support request (product packaging, instruction card, receipt)

Customer scans, WhatsApp opens with the order ID pre-attached (via the short link metadata), the AI routes to a support agent in under 30 seconds.

4. Review request (thank-you card, delivery bag, email signature)

Customer scans, WhatsApp opens with the order ID, the AI thanks them and asks for a Google / Trustpilot review with a direct link.

Generating the QR (one click)

Wutt generates the QR as SVG and PNG, both with high error correction. Drop the SVG into Figma / Illustrator for print, drop the PNG into a web page.

GET https://api.wutt.net/v1/short-links/{slug}/qr
     ?format=svg
     &size=600
     &ec=M
     &margin=4
     &fg=%2325D366
     &bg=%23FFFFFF

Tracking scans and conversions

Every scan creates a contact record with source = qr_* and source_url = wutt.link/.... The resulting conversation is attributed to the slug, so the dashboard shows: which surface drove the chat, which drove the booking, which drove the order.